سياسة الاسترداد

Return Policy

At Classic Collection, we take pride in the quality and craftsmanship of our fragrances. Due to the nature of our products and our current shipping infrastructure, we are unable to accept returns or exchanges once an order has been processed and shipped.

In exceptional cases where a product is found to be faulty or damaged, we may offer a discount voucher toward your next purchase. To qualify, customers must provide clear photographic or video evidence of the issue within 48 hours of receiving the order.

Our team will carefully review all submissions and, if approved, issue the voucher via email. This policy ensures fairness to all our customers while allowing us to maintain the highest standards of quality and service during our early growth phase.