Shipping policy
Effective Date: 8/13/2025
At Classic Collection, we aim to deliver your fragrances securely, promptly, and in perfect condition. This Shipping Policy outlines our current delivery options and future plans.
1. Delivery Area
We currently offer shipping within Oman only. Orders are delivered by trusted third-party road courier services to ensure safe and timely arrival.
2. Delivery Timeframe
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Most orders are processed within 1–2 business days of payment confirmation.
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Delivery typically takes 2–5 business days depending on your location within Oman.
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Delays may occur due to weather, public holidays, or other factors beyond our control.
3. Delivery Charges
Shipping charges are calculated at checkout based on your delivery location within Oman.
4. Order Tracking
Once your order is dispatched, we will provide tracking details (if available) from our courier partner so you can monitor your shipment’s progress.
5. International Shipping (Coming Soon)
We plan to expand our delivery services to international destinations in the near future. Updates will be posted on our website and social media channels once international shipping becomes available.
6. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer service team within 48 hours of receipt. For damaged goods, clear photographic evidence is required so we can investigate with our courier partner.